02-8819 6636This Privacy Policy outlines how Qualitycare Training Institute collects, uses, stores, discloses, and protects personal information in accordance with:
This policy applies to all learners, staff, contractors, employers, third-party service providers, and other stakeholders who provide personal information to the RTO.
This policy applies to:
The RTO collects personal information that is reasonably necessary for its operations and to deliver nationally recognised training and assessment services.
Information collected may include:
Student Information
Employee and Contractor Information
Personal information may be collected through:
Where reasonable and practical, information will be collected directly from the individual.
The RTO collects personal information for purposes including:
The RTO may disclose personal information to:
Information will only be disclosed where authorised, required by law, or with consent.
Under the National Vocational Education and Training Regulator Act 2011, the RTO is required to collect and disclose personal information for inclusion in the national VET database managed by NCVER.
NCVER may disclose information to:
For more information about how NCVER handles personal information, refer to: www.ncver.edu.au
The RTO collects and verifies USIs in accordance with the Student Identifiers Act 2014.
The RTO may:
For more information: https://www.usi.gov.au/
The RTO takes reasonable steps to protect personal information from:
Security measures may include:
Records are retained in accordance with legislative and regulatory requirements.
Individuals may request access to their personal information held by the RTO.
Requests must be made in writing to the Privacy Officer.
The RTO will:
The RTO may require proof of identity before releasing information.
Any concerns regarding privacy or handling of personal information should be directed to:
Privacy Officer
Qualitycare Training Institute Suite 2, 947-949 Victoria Road
West Ryde NSW 2114
Ph- 02 8819 6636
Email: admin@qcti.com.au
Complaints will be handled in accordance with the RTO’s Complaints and Appeals Policy.
If a complainant is not satisfied with the outcome, they may contact:
Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au/
The RTO website may collect non-identifiable information through cookies and analytics tools to improve website functionality and user experience.
Users may disable cookies through browser settings; however, some website functions may be affected.
The RTO may send information regarding courses, services, or events. Individuals may opt out of marketing communications at any time by contacting the RTO or using unsubscribe functions where available.
The RTO does not generally disclose personal information overseas unless:
Where overseas disclosure occurs, reasonable steps will be taken to ensure compliance with Australian privacy obligations.
This Privacy Policy will be reviewed annually or earlier if legislative or operational changes occur.
Approved By: Akhilesh Chaukra - CEO
RTO Name: Qualitycare Training Institute
RTO Code: 91506
| Version | Date | Author(s) | Notes |
| 1 | May 2015 | A Chaukra | Revision |
| 2 | May 2020 | A Chaukra | Reviewed & updated |
| 2.1 | May 2021 | A Chaukra | Reviewed & updated |
| 3 | May 2023 | A Phougat | Reviewed & updated |
| 3.1 | May 2024 | A Phougat | Reviewed & updated |
| 4 | May 2025 | A Chaukra | Reviewed |
| 4.1 | May 2026 | A Phougat | Reviewed |
